TECHNOLOGY / AI SYSTEMS & AGENTS

From AI capability
to working systems.

Knowledge search, workflow automation and integration with the systems you already use. We support the whole path, from mapping the work to building it and improving it in operation.

Discuss your project
REFERENCE ARCHITECTURE

An example system design

01 / CONNECT

Business data

  • Documents & knowledge
  • Databases & business data
  • Images, PDFs & forms

02 / ORCHESTRATE

AI & agents

01

Retrieval

Finds the relevant information and its sources

02

Generation & decisions

Drafts answers and plans steps with a model suited to the task

03

Execution

Carries out permitted actions in your business systems

03 / DELIVER

Where it is used

  • Internal portals & chat
  • CRM & business applications
  • Human review & handoff
CONTROL & EVALUATION
  • Access control
  • Human approval
  • Execution logs
  • Quality & cost evaluation

The AI retrieves what it needs, drafts the answer or the steps, and carries them out in your business systems. Actions with real consequences, such as updating a record or sending something outside, can wait for a person to approve them.

01 / WHAT WE BUILD

We build AI systems
in three areas.

01

KNOWLEDGE SYSTEMS

Internal knowledge search

Systems that search policies, product information and past documents, and answer with their sources. Access can follow department and role.

Inquiry handling / Policy and manual search / Reusing past documents
02

WORKFLOW AGENTS

Workflow automation

AI agents link research, classification and drafting into one flow. We decide up front how far it runs on its own and where a person checks, and it hands over to a person when it cannot decide.

Research / Drafting / Task coordination
03

BUSINESS INTEGRATION

Integration with existing systems

Applications that connect AI to your CRM, internal databases and APIs. The design covers the screens people use and the approval steps.

API integration / Internal tools / Business applications
02 / SYSTEM FLOW

From a request
to completed work.

Retrieval, generation, verification, approval and execution run as separate steps, each one recorded. When something goes wrong the cause can be traced, so automation can widen without losing quality.

SEQUENCE / INQUIRY-HANDLING AGENT

Example flow: an inquiry-handling agent

  • Request
  • Response
  • Processing inside the agent
Ten steps in which an AI agent receives a request, plans, retrieves information, drafts and verifies a response, obtains human approval, updates business systems and delivers the result. If quality falls below the threshold it returns to retrieval, and every step is recorded.User / triggerREQUESTAI agentORCHESTRATORKnowledge & modelsRAG / LLMReviewerHUMAN-IN-THE-LOOPBusiness systemsCRM / DB / API01Receive a request02Classify intent and plan03Search documents and data04Return context and sources05Draft a response with a model06Check sources, quality, policy07Request approval08Approve or edit09Update CRM and send reply10Deliver the resultRetry below thresholdOBSERVABILITYEvery step is recorded: execution logs · quality evaluation · cost monitoring · access and audit

This is an illustrative configuration. Approval steps and system integrations are designed around each workflow and its risks.

03 / HOW WE WORK

Test small first,
then build in full.

  1. 01

    Discover

    Define the problem and success criteria

    Map workflows, data and constraints. Agree on how quality, time and cost will be evaluated.

  2. 02

    Validate

    Test a focused prototype with real data

    Verify quality, usability and feasibility on a clearly scoped business task.

  3. 03

    Build

    Prepare the system for daily operation

    Implement integrations, permissions, monitoring and handoff procedures, then introduce the system in stages.

  4. 04

    Improve

    Increase value through actual use

    Use feedback and evaluation results to improve response quality, speed and operating cost.

LET’S BUILD WHAT WORKS.

An early idea is enough to start a conversation.

Tell us about the workflow you want to improve and the systems you use. Together, we can define an approach and the first questions to test.

Describe the workflow, your current systems and your timeline (up to 2,000 characters).

Your inquiry will be sent directly to support@asymmetra.net.